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Delivery & Returns Information

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Delivery Options


We offer a selection of delivery options to let you select the best option at checkout to suit you!

  • Royal Mail signed for 1st Class: £4.99 (1-2 Days delivery)
  • Royal Mail Signed for 2nd Class: £2.99 (2-3 Days delivery)
  • DPD Next Day Delivery: £8.99 (excluding weekends)
  • FEDEX anywhere in Europe: £25 (Includes DDP - delivery duty paid Service)
  • FEDEX Zone 1: £20 (generally covers countries in North America, South America, Africa, Middle East, the Far East and South East Asia)
  • FEDEX Zone 2: £25 (Rest of the World)

International orders in America, Canada, Europe and Australia will be delivered within 1-3 working days, the rest can vary depending on location from 1-7 working days, import duties can also vary and are not covered by sender. Please note, orders must be placed before 3pm to guarantee next day delivery, excluding weekend delivery, Bank Holidays and Festive periods.  

Returns Information


Need to return or exchange something? Not a problem, we’ve got you covered! 

  • Items can be returned in their original condition within 14 days of receiving the order and must be accompanied by a completed returns form supplied with your order
  • We do not offer free returns, however, we will send out exchanges free of charge
  • We advise that items being returned are tracked as we can not be held liable for items lost in the post
  • Once we receive the returned item, our team will process the refund and aim to do this within 1 week of receiving the parcel
  • Refunds can take up to 5-10 working days to be processed and show into your account
  • We do not issue refunds on underwear or sales items, if the product is faulty a replacement will be sent out
  • Exchanges only apply for the same item in different colour or size.

Christmas Extended Returns 

All orders placed between 17th November 2022 - 31st December 2022 will have until 20th January 2023 to make a return for exchange or refund. 

Orders placed after 31st December 2022 will revert back to our usual returns policy of 14 days. 

Returns Address

HisColumn Clothing Ltd
Unit 30, Trafalgar Business Centre
77-87 River Road
Barking
Essex
IG11 0JU
 

Our returns and exchange policy does not affect your statutory rights